Privacy policy
Preface
(Effective from 01/01/2022)
Olala have always solemnly promised to protect the privacy of users who use Olala’s services (collectively “Olala Services”) (the “User” or “you”). When you use Olala Services, we may collect and use your information. We hope to explain relative matters such as our processing rules in collecting and using your personal information in this Privacy Policy in order to better protect your rights and interests.
This Privacy Policy applies to all Olala Services provided by us. When you use any of Olala Services, you agree to accept the protection by this Privacy Policy. Please note that we will review our policy from time to time, so relevant measures will be changed accordingly. We kindly ask you to visit this page regularly to ensure you are always aware of and understand the latest version of this Privacy Policy.
After reading this Privacy Policy, if you have any questions or matters regarding this Privacy Policy, please contact service@olaladesignstore.com.
Content
Section 1 - Information that We May Collect
Section 2 - Consent
Section 3 - Disclosure
Section 4 - Shopify
Section 5 - Third-Party Services
Section 6 - Security
Section 7 - Cookies
Section 8 - Age of Consent
Section 9 - Changes to This Privacy Policy
Section 10 - How To Contact US
SECTION 1 - INFORMATION THAT WE MAY COLLECT
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at service@olaladesignstore.com or mailing us at:
Olala
121 W 27th Street, Suite 1204, New York, NY 10001
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
- If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
- All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
- PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
- For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
We or our partner may obtain and use your information through COOKIES and other similar technologies (collectively, “COOKIES”) and save this information as log information.
By using COOKIES, we provide Users with a simple and easy-to-use personalized web experience. A COOKIES is a small amount of data that is sent from a web server to your browser and stored on your computer's hard drive. We use COOKIES to allow its users to benefit. COOKIES can help us to identify the webpages and content you are connected to, time you spend on certain Lifease Services and the Lifease services you have chosen.
COOKIES enables us to serve you better and faster, and to make your experience on Olala Services more personal. However, you should be able to control whether and how COOKIES is accepted by your browser. Please check the documentation attached to your browser for more information on this.
We or our partners may collect and use your information through COOKIES, and store such information.
We use COOKIES for the following purposes:
(I) Remember your identity. For example: COOKIES help us identify you as our registered User, or save your preferences or other information provided by you to us.
(II) Analyze your use of our services. We can use COOKIES to understand for which activities you use Olala Services, or which services or services are the most popular.
(III) Advertising optimization. COOKIES help us to provide you with advertisements related to you based on your information instead of general advertising.
While we use COOKIES for the foregoing purposes, we may summarize and provide the non-personally identifiable information collected through COOKIES to advertisers and other partners to analyze how you and other Users use Olala Services and for advertising services.
You can reject or manage COOKIES through the browser or user selection mechanism. However, please note that if you disable COOKIES, we may not be able to provide you with the best service experience, and some services may not work properly. At the same time, you will still receive ads, but the relevance of these ads to you will decrease.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
SECTION 10 - HOW TO CONTACT US
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at service@olaladesignstore.com or by mail at:
Olala
121 W 27th Street, Suite 1204, New York, NY 10001